Tyres on the Drive are a nationwide enterprise conveniently delivering and fitting tyres at customer’s homes or places of work through operational teams of highly experienced driver/fitters based in hubs around the country. The success of our business pivots on impressing our customers with our service and delivery – that’s obvious and why customer service and journey is at the forefront of all we do! (100K Trust pilot reviews shows our focus). It also depends on maintaining an efficient fleet optimised for delivery while preserving a focus on the safety of our drivers; keeping within speed limits, driving hours and return to base being key areas to spotlight, the welfare of our people is key! Vehicle tracking is essential.
We discovered early that ‘vehicle tracking’ varies significantly in terms of service, standards and cost from one company to another, moving to Pay as you Track only after trying two other tracking businesses.
The vehicle tracking and reporting PAYT provide is excellent; live, intuitive and with all the key features you’d want. Support is responsive and helpful – and if it’s not a support problem but something ‘extra’ we want, then they work with us to deliver exactly what we need – whether it’s a software tweak, data mining or even different tracking hardware to meet our ever changing needs in our growing network and business. To add, all the above is done by highly skilled, passionate and very pleasant individuals. If I described PAYT in 4 words, it would be “They make it happen”
National Compliance & Operations Dev. Manager